Job Title: Delivery Operations Specialist

Reports to: Director of Operations

About the Role/What you will do:

Pastel is searching for top-tier talent to join our Delivery Operations team as one of our first Delivery Operations Specialists in the San Francisco Bay area!

As a team member of Pastel’s Delivery Operations team, you will be the face of our business when interacting with business partners for product pickup and customer hand-offs. Additionally, in this role you will be responsible for packing and managing customer orders. While each day is different at Pastel, candidates can expect to spend their time doing the following:

• 50% Driving and order logistics (Ford 250 Cargo Van or similar)
• 25% Customer service and interacting with our business partners
• 25% Packing customer orders and ensuring accuracy of orders

At Pastel, we believe our Delivery Operations team will be crucial in our success and are looking for someone who is passionate about helping small businesses grow and learning in a fast paced environment. So if you're ready to delete the delivery apps, we invite you to apply to this role and see how Pastel is doing things differently, by putting humans first!

Basic Qualifications:

• At least 1 year in a customer facing role
• Must be at least 21 years old
• Must have a valid California driver's license and driving in the US for at least 3 years
• Must not have any major moving violations/accidents
• Ability to pass physical examination prior to employment
• Fluent in English in all forms of communication (speaking, reading, writing)
• Experience using technology hardware for transportation and navigation (smartphone, tablets, Google Maps, etc)
• Able to operate a commercial cargo van in multiple environments (city/suburb/interstate highway)
• Punctual and understand the importance of being on time for customer satisfaction

Preferred Qualifications: